Comments on: What the hell is wrong with 123-Reg? http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/ News and views on domain names, the Internet and life in general Wed, 18 Apr 2012 18:11:19 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Chris http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-12500 Chris Mon, 19 Mar 2012 00:16:07 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-12500 Every bloody time that 123-reg redesign their website and slap a load more eye-candy, it seems to get more and more useless and slower to load. Most recent change they've done is to the domain forwarding list. Previously you'd get a nice long list of your forwarded email addresses, but now they've 'web 2.0-ed' it by adding silly js boxes and large colourful buttons. It's like "My first domain registration". The real kicker? It now takes longer just to see all your email addresses; the view by goes upto 25 addresses per page only. The old pages were ugly as sin, but they actually worked. The new floaty box thing to add another forwarder is unresponsive and buggy, and doesn't update properly. Load of cack. Every bloody time that 123-reg redesign their website and slap a load more eye-candy, it seems to get more and more useless and slower to load.

Most recent change they’ve done is to the domain forwarding list.
Previously you’d get a nice long list of your forwarded email addresses, but now they’ve ‘web 2.0-ed’ it by adding silly js boxes and large colourful buttons. It’s like “My first domain registration”.

The real kicker? It now takes longer just to see all your email addresses; the view by goes upto 25 addresses per page only. The old pages were ugly as sin, but they actually worked.

The new floaty box thing to add another forwarder is unresponsive and buggy, and doesn’t update properly.

Load of cack.

]]> By: Paul http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-12412 Paul Fri, 06 Jan 2012 21:08:07 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-12412 I would strongly recommend avoiding this terrible company - they are genuinely the worst I've ever dealt with. Their unlimited hosting package is unable to deal with a simple wp site and their customer support is extremely poor! Here's a review I wrote on my site recently after they killed my rankings due to around two months of unexplained downtime and slow loading - http://www.paulnrogers.co.uk/review-123-reg-hosting-services/ Do not use them!!!! I would strongly recommend avoiding this terrible company – they are genuinely the worst I’ve ever dealt with. Their unlimited hosting package is unable to deal with a simple wp site and their customer support is extremely poor!

Here’s a review I wrote on my site recently after they killed my rankings due to around two months of unexplained downtime and slow loading – http://www.paulnrogers.co.uk/review-123-reg-hosting-services/

Do not use them!!!!

]]> By: Jack http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-12401 Jack Thu, 29 Dec 2011 17:40:12 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-12401 What a HUGE mistake it was for me to pick 123 reg. I am tearing my hair out right now because I can't even install WordPress. Seems their database host names they have provided are a load of bollox. No matter how many of the stupid number of database names I enter, not a single one of them actually works. The whole CPanel is a mess too. And no WordPress installation option in sight anymore. This website as a whole looks like it was built by some retarded university student. I only decided to use it due to its popularity, and I sorely regret that now. They seem to be popular for their infamy more than anything. What a HUGE mistake it was for me to pick 123 reg. I am tearing my hair out right now because I can’t even install WordPress. Seems their database host names they have provided are a load of bollox. No matter how many of the stupid number of database names I enter, not a single one of them actually works. The whole CPanel is a mess too. And no WordPress installation option in sight anymore. This website as a whole looks like it was built by some retarded university student. I only decided to use it due to its popularity, and I sorely regret that now. They seem to be popular for their infamy more than anything.

]]> By: Phil M http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-12374 Phil M Fri, 09 Dec 2011 09:04:30 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-12374 I have 20 domains with 123reg all set to auto renew. One, the most important did not auto renew. I've used back order, 3 tickets later and I am just fobbed off. They have given me duff information. This is a major issue for me as the domain is now parked and I'm being asked $0000s to get it back. 123 reg just don't won't to know and not one of their responses has been satisfactory. It's very frustrating but I am not going to give up as their system failed. It is like dealing with British Gas! I have 20 domains with 123reg all set to auto renew. One, the most important did not auto renew. I’ve used back order, 3 tickets later and I am just fobbed off. They have given me duff information. This is a major issue for me as the domain is now parked and I’m being asked $0000s to get it back. 123 reg just don’t won’t to know and not one of their responses has been satisfactory. It’s very frustrating but I am not going to give up as their system failed. It is like dealing with British Gas!

]]> By: Pete http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-12093 Pete Wed, 17 Aug 2011 13:40:31 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-12093 AVOID AT ALL COSTS. Upon renewal they messed up the renewal and charged me for the renewal domains went into quarantine, wanted to charge £30 to fix even though it was their fault, websites off-line during all this and said it would take 3-7 days to get out of quarantine called the registrar direct "eurid" they said it was no cost and could be done immediately re registered with a better domain company gandi.net they took over the domains instantly. Websites back online within a hour or so. Requested refund for the renewal payment as I paid through gandi (A lot cheaper) then I could not login to 123reg no email no letter no warning no notice, but found out when calling them on 02085877558 free version of their 0845 number. that the account was disabled due to a paypal dispute. To reactivate my account they want £60. I only want to do this to get all my other domains transferred to gandi.net AVOID AT ALL COSTS.

Upon renewal they messed up the renewal and charged me for the renewal domains went into quarantine, wanted to charge £30 to fix even though it was their fault, websites off-line during all this and said it would take 3-7 days to get out of quarantine called the registrar direct “eurid” they said it was no cost and could be done immediately re registered with a better domain company gandi.net they took over the domains instantly. Websites back online within a hour or so.

Requested refund for the renewal payment as I paid through gandi (A lot cheaper) then I could not login to 123reg no email no letter no warning no notice, but found out when calling them on 02085877558 free version of their 0845 number. that the account was disabled due to a paypal dispute.

To reactivate my account they want £60.
I only want to do this to get all my other domains transferred to gandi.net

]]> By: Andy http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-11764 Andy Mon, 09 May 2011 10:14:15 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-11764 I've had a good experience with 123reg. I transfered 12 domain names to them from UK2 because they offer free redirects. Support answered all questions online within 20 minutes to an hour as I was confused about DNS changes. Otherwise I can't fault them, the only problems were due to my lack of knowledge. You should try dealing with UK2!! Nightmare compared to 123REG. I’ve had a good experience with 123reg. I transfered 12 domain names to them from UK2 because they offer free redirects. Support answered all questions online within 20 minutes to an hour as I was confused about DNS changes. Otherwise I can’t fault them, the only problems were due to my lack of knowledge.
You should try dealing with UK2!! Nightmare compared to 123REG.

]]> By: Mark Hardwick http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-11630 Mark Hardwick Wed, 09 Feb 2011 17:04:24 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-11630 I am annoyed with this company also. Overnight a page of ours simply vanished from our website. I contacted 123-Reg and they replied stating that there was nothing they could do. No explanation was given nor any solution proposed. What is the point for creating a website if pages within it can simply vanish without trace? A complete and utter waste of time and money... This could happen to you too! Beware! I am annoyed with this company also. Overnight a page of ours simply vanished from our website. I contacted 123-Reg and they replied stating that there was nothing they could do. No explanation was given nor any solution proposed. What is the point for creating a website if pages within it can simply vanish without trace? A complete and utter waste of time and money… This could happen to you too! Beware!

]]> By: Philippe http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-11558 Philippe Thu, 13 Jan 2011 17:14:58 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-11558 123-reg is very devious. If you want to cancel your auto-renewal the wording they use makes you think you are cancelling your domain names all together. When I saw this I thought ‘hang on, I don’t want this’. So I could not find out where to cancel the domain renewals and thought I will just transfer them before the domains expire. But they billed me anyway stating that I did not cancel the auto-renewal (I did not get past their devious trap, you see ...) and they refuse to refund me. I can’t even mange to delete my card details so they stop stealing my money. 123-reg is very devious. If you want to cancel your auto-renewal the wording they use makes you think you are cancelling your domain names all together. When I saw this I thought ‘hang on, I don’t want this’. So I could not find out where to cancel the domain renewals and thought I will just transfer them before the domains expire. But they billed me anyway stating that I did not cancel the auto-renewal (I did not get past their devious trap, you see …) and they refuse to refund me. I can’t even mange to delete my card details so they stop stealing my money.

]]> By: Jim http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-11362 Jim Thu, 09 Dec 2010 18:15:53 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-11362 I have a domain registered with 123reg, I actually had a few and as others have said they were ok. I seened to have been getting a good service from them for a while. I then got an auto renew which I was not happy about. they refussed to give me back the funds, having paid by paypal i was protected and the funds were returned to my account, however, other domains that i had with them were blocked access. I spoke to them on the phone and was told that the domain i had left with them was blocked and they are not giving me access to it. If anyone knows of a complaints body I can contact then please let me know I want to transfer the domain and I am not bothered about the loss of the money for the domain name but i want the domain back. Anyone know how when they will not allow me to access the account please? Jim (definitely would not use them again) I have a domain registered with 123reg, I actually had a few and as others have said they were ok. I seened to have been getting a good service from them for a while. I then got an auto renew which I was not happy about. they refussed to give me back the funds, having paid by paypal i was protected and the funds were returned to my account, however, other domains that i had with them were blocked access.

I spoke to them on the phone and was told that the domain i had left with them was blocked and they are not giving me access to it. If anyone knows of a complaints body I can contact then please let me know I want to transfer the domain and I am not bothered about the loss of the money for the domain name but i want the domain back. Anyone know how when they will not allow me to access the account please? Jim (definitely would not use them again)

]]> By: JB Webb-Benjamin http://kierenmccarthy.com/2006/09/17/what-the-hell-is-wrong-with-123-reg/comment-page-2/#comment-11292 JB Webb-Benjamin Fri, 19 Nov 2010 10:43:51 +0000 http://kierenmccarthy.co.uk/2006/09/17/what-the-hell-is-wrong-with-123-reg/#comment-11292 I've been using 123-Reg as the domain registration facility for my WebFusion VPS 2.0 server and have had no major problems with them. I don't use their hosting facilities just their domain acquisition facilities but in terms of domain acquisition I've had no issues. To be honest if you are trying to host multiple domains as part of a website creation business you're better off using either a virtual or dedicated server in any case, and for that I'd recommend WebFusion, really inexpensive and a really good spec. I’ve been using 123-Reg as the domain registration facility for my WebFusion VPS 2.0 server and have had no major problems with them. I don’t use their hosting facilities just their domain acquisition facilities but in terms of domain acquisition I’ve had no issues. To be honest if you are trying to host multiple domains as part of a website creation business you’re better off using either a virtual or dedicated server in any case, and for that I’d recommend WebFusion, really inexpensive and a really good spec.

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